Blog Post
Bill Smarter: A Better Approach for Physician-Owned Multispecialty Groups
Learn how Claimocity uses ethical AI in healthcare with HIPAA compliance, coding rationale, and improved accuracy to protect patient data.
According to the annual National Physician Survey conducted by the American Medical Association, 45% of hospitalists experienced burnout in 2024. Even more alarming, 40% report symptoms of depression, while only 24.3% report “high professional fulfillment.” The silver lining is that these statistics have actually been trending in the right direction. In 2021, the burnout rate for hospitalists was a whopping 56% and has been on a slow but steady decline ever since.
Claimocity has been doing our part. This case study explains why hospitalists and other inpatient physicians who use our charge capture software and RCM services experience a 30% boost to their professional satisfaction and work-life balance.
Interested in seeing some of the latest research on hospitalist burnout. Members of the Society of Hospital Medicine can download the 2026 Hospital Medicine Workforce Experience Survey.
From an administrative standpoint, burnout increases organizational costs because of higher turnover, which leads to recruiting, onboarding, training, and temp staffing expenses.
This is not a problem rooted in individual failure. Overall system design is often to blame. Many clinicians are placed in an impossible situation. With increased costs and regulatory complexity, hospitals are downsizing to meet revenue goals and, in many cases, to simply keep the doors open. It’s not just the physicians who suffer. The patients do, too.
Based on recent data from the American Hospital Association, hospitalists and internal medicine physicians spend approximately 15.5 to 18 hours per week on paperwork, administrative tasks, and Electronic Health Record (EHR) documentation.
The part of medicine that the patient doesn’t see, and one common reason for hospitalist burnout, is seemingly endless charting and documentation that adds hours to an already lengthy shift and often spills into nights and weekends. According to the 2024 AMA study, 20.9% of physicians reported spending more than eight hours a week on the EHR outside normal work hours.
Medical documentation has become more lengthy and more complicated due to a combination of EHR “copy-and-paste” functionalities, rigid regulatory/billing (CMS) documentation requirements, and fear of malpractice litigation. Even the simplest tasks require excessive clicking and screen-hopping. Multiple views and forms must be navigated for routine clinical actions. Worst of all, fragmented, disconnected systems require the clinician to enter the same data two or even three times.
Alerts, required fields, and reminders repeatedly break clinical focus. Mental fatigue is compounded as the hospitalist frequently switches between bedside care and EHR tasks. It’s more than just additional documentation, it’s a full right brain to left brain changeover. When it’s required several times during each shift, it can be cognitively draining.
Most EHR software workflows reflect billing and regulatory logic. It doesn’t fit how a provider examines and treats a patient. The hospitalist is forced to adapt their care pattern to fit the EHR, which can cause unnecessary inefficiencies and additional anxiety.
Finally, the provider can end up feeling like a data-entry worker. With limited support from administration, clinicians wind up absorbing operational work. Among many hospitalists, there’s a feeling of “this is not what I signed up for.” And they’re right.
There are several other common sources of hospitalist burnout, which can be overwhelming when combined with EHR overload. Caregivers frequently work long shifts and deal with a high volume of patients, many of whom are high-acuity. Because of staffing shortages, many providers are given limited recovery time and wind up feeling powerless in the face of brutal schedules and workflows.
Hospitals are feeling the effects of staff burnout every day. Every time a hospitalist resigns, HR is forced to go through the hiring and training process for a replacement. This has led to increased (and costly) reliance on locums and temporary staffing. Cognitive fatigue can lead to care quality and safety issues. Disengaged clinicians can impact patient experiences with low-quality or rushed care. Delayed documentation and billing can lead to operational drag. Burnout can even have a contagious impact on hospital culture and morale.
Hospitalist burnout has become too widespread to fix with surface-level perks or individual coping strategies. The real issue is that disconnected systems have been layered onto what used to be a mostly clinical workflow. The solution is to simplify administrative work so hospitalists can spend more time caring for patients.
Looking for a tech solution to alleviate manual data input, streamline coding and compliance, and reduce the number of administrative tasks that are left to clinicians? Our automated revenue cycle and charge capture software saves providers an average of 8.75 hours per provider per month. That adds up to hundreds of hours saved collectively.
Here’s what the Claimocity system delivers:
Seeing how this works in real life makes the difference clear. Here’s what a typical hospitalist workflow can look like before and after using Claimocity.
Hospitals are complex environments, and burnout doesn’t come from one single issue. Workload, schedules, support systems, and tools all shape what a hospitalist’s day actually feels like. Better staffing coverage during busy periods, clearer ways to raise operational issues, or schedules that allow real recovery can make a meaningful difference in how sustainable the job feels over time.
Technology only alleviates frustration when it makes everyday work easier, not harder. AI tools can actually add friction if they aren’t designed specifically for the hospital environment. If software is paired with thoughtful workflow design and easy-to-use support structures, it can help reduce burnout and give clinicians more time to focus on patient care.
Claimocity is purpose-built for hospital workflows with tools that are aligned with documentation and billing patterns. It embeds charge capture automation into daily routines, so clinicians can follow a normal workflow without having to make awkward adjustments to fit the technology.
Claimocity incorporates billing and credentialing support that alleviates the non-clinical load and reduces errors. Integrated analytics allow leadership to quickly identify friction points so they can increase process efficiency while alleviating repetitive, time-consuming tasks.
It’s a cliche in the industry that doctors make the worst patients. It’s not just their own expertise that gets in the way. They often delay reporting symptoms and seeking treatment. Perhaps, we shouldn’t be surprised given how easily the profession lends itself to “everyday superheroes.”
We’re not going to nag about self-care here. Most of the time, burnout is not an individual problem: it’s a direct result of outdated workflow and system inadequacies. Improved clinician morale is linked to a reduction in administrative tasks. After-hours catch-up and inadequate recovery can quickly lead to burnout. If properly designed and implemented, the automation of repetitive administrative tasks improves clinician well-being.
Our inpatient medical billing software is specifically designed for complex hospital settings. It implements quickly and easily to alleviate hospitalist burnout, reduce the inevitable errors caused by manual data entry, and improve workflow throughout the hospital’s operations.
Ready to improve your workflow? Schedule a demo today.
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