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Reducing Hospitalist Burnout with Claimocity

According to a 2024 American Hospital Association study, 33% to 45% of hospitalists experience burnout. Even more alarming, 40% report symptoms of depression, while only 24.3% report “high professional fulfillment.

It isn’t getting better, either. Burnout is on the rise due to increased patient acuity, staffing shortages, and administrative complexity. Burnout can lead to disengagement from work, errors, care delays, and can even result in hospitalists quitting their jobs or ending their careers altogether.

From an administrative standpoint, burnout increases organizational costs because of higher turnover, which leads to recruiting, onboarding, training, and temp staffing expenses.

This is not a problem rooted in individual failure. Overall system design is often to blame. Many clinicians are placed in an impossible situation. With increased costs and regulatory complexity, hospitals are downsizing to meet revenue goals and, in many cases, to simply keep the doors open.

In this article, we’ll discuss the reasons for the ever-increasing prevalence of hospitalist burnout. We’ll talk about the effects of this growing trend and ways we can alleviate some of the pressure that hospital staff are feeling with modern technology and increased system efficiency.

What Causes Hospitalist Burnout?

Based on recent data from the American Hospital Association, hospitalists and internal medicine physicians spend approximately 15.5 to 18 hours per week on paperwork, administrative tasks, and Electronic Health Record (EHR) documentation.

The part of medicine that the patient doesn’t see, and one common reason for hospitalist burnout, is seemingly endless charting and documentation that adds hours to an already lengthy shift and often spills into nights and weekends. According to a 2024 AMA study, 20.9% of physicians reported spending more than eight hours a week on the EHR outside normal work hours.

Click Fatigue Is Real

Medical documentation has become more lengthy and more complicated due to a combination of EHR “copy-and-paste” functionalities, rigid regulatory/billing (CMS) documentation requirements, and fear of malpractice litigation. Even the simplest tasks require excessive clicking and screen-hopping. Multiple views and forms must be navigated for routine clinical actions. Worst of all, fragmented, disconnected systems require the clinician to enter the same data two or even three times.

Alerts, required fields, and reminders repeatedly break clinical focus. Mental fatigue is compounded as the hospitalist frequently switches between bedside care and EHR tasks. It’s more than just additional documentation, it’s a full right brain to left brain changeover. When it’s required several times during each shift, it can be cognitively draining. 

Most EHR software workflows reflect billing and regulatory logic. It doesn’t fit how a provider examines and treats a patient. The hospitalist is forced to adapt their care pattern to fit the EHR, which can cause unnecessary inefficiencies and additional anxiety. 

Finally, the provider can end up feeling like a data-entry worker. With limited support from administration, clinicians wind up absorbing operational work.  Among many hospitalists, there’s a feeling of “this is not what I signed up for.” And they’re right.

Other Factors

There are several other common sources of hospitalist burnout, which, combined with EHR overload, can be overwhelming. Caregivers frequently work long shifts and deal with a high volume of patients, many of whom are high-acuity. Because of staffing shortages, many providers are given limited recovery time and wind up feeling powerless in the face of brutal schedules and workflows.

The Hidden Costs

Hospitals are feeling the effects of staff burnout every day. Every time a hospitalist resigns, HR is forced to go through the hiring and training process for a replacement. This has led to increased (and costly) reliance on locums and temporary staffing. Cognitive fatigue can lead to care quality and safety issues. Disengaged clinicians can impact patient experiences with low-quality or rushed care. Delayed documentation and billing can lead to operational drag. Burnout can even have a contagious impact on hospital culture and morale. 

Hospitalist burnout has become too widespread to fix with surface-level perks or individual coping strategies. The real issue is that disconnected systems have been layered onto what used to be a mostly clinical workflow. The solution is to simplify administrative work so hospitalists can spend more time caring for patients.

Automation to the Rescue

Hospitalist Burnout Relief in Action

Seeing how this works in real life makes the difference clear. Here’s what a typical hospitalist workflow can look like before and after using Claimocity.

Before

  1. After a visit, hospitalists try to remember everything they did, which is stressful and easy to get wrong.
  2. Charting and billing tasks stack up at the end of the day and often spill into nights and weekends.
  3. Disconnected systems force providers to jump between different tools that don’t talk to each other and end up inputting the same data over and over.
  4. Incomplete or unclear documentation leads to follow-up messages and interruptions later.
  1. Charges are captured closer to the patient visit so hospitalists can rely less on memory.
  2. Admin work fits into the workday instead of taking over personal time, so there’s less after-hours charting and cleanup.
  3. Fewer tools means less bouncing around, so providers spend less time clicking and switching screens.
  4. Documentation is more complete up front, so the billing team doesn’t have to come back with questions.

Other Strategies to Reduce Burnout

How Claimocity Provides Hospitalist Burnout Relief

Claimocity is purpose-built for hospital workflows with tools that are aligned with documentation and billing patterns. It embeds charge capture automation into daily routines, so clinicians can follow a normal workflow without having to make awkward adjustments to fit the technology. 

Claimocity incorporates billing and credentialing support that alleviates the non-clinical load and reduces errors. Integrated analytics allow leadership to quickly identify friction points so they can increase process efficiency while alleviating repetitive, time-consuming tasks.

Automation Lets Hospitalists Be Hospitalists

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